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Averon Leisure Centre is a dry based facility offering services that cater for all in the community
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Averon Leisure Mission Statement pdf
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CUSTOMER SERVICE STANDARDS
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We promise that:
- You will be greeted in a friendly manner and that your enquiries will be dealt with efficiently, whether in person, on the phone or via email.
- Any member of our highly-trained and friendly staff team will be happy to help you.
- We will confirm future activity bookings by email within 24 hours, if applicable.
- We will display clear policies at reception and online regarding advance booking, child admission and conditions of gym usage.
- We will offer a balanced programme of activities that will appeal to the widest possible range of customer interests.
- Our facilities will always be clean and suitable for use.
- We will respond to the needs of our customers, through seeking your opinions from informal feedback, customer comment cards, online comment form and annual surveys.
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